Franklin Mint Website Review & Ratings + Franklin Mint Coupons
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Franklin Mint Website Review & Ratings + Franklin Mint Coupons

Franklin Mint: Products & Services

Franklin Mint sells beautifully crafted high quality collectibles that will be cherished for years to come. Franklin Mint sells collectible coins, jewelry, dolls and figurines, die-cast vehicles, artwork, sculptures and others heirlooms. Many of Franklin Mint's collectibles are in tribute to historical people, events and objects, and many of their most popular products were authorized by famous companies such as Elvis Presley Enterprises, General Motors, Paramount Studios and the Smithsonian Institution.

Franklin Mint sells:

Franklin Mint: Company Background

Franklin Mint is an American based business that was founded in 1964 by Joseph Segel in Wawa, Pennsylvania. Today, the Franklin Mint is owned by a private equity firm and its head offices are located in New York City, NY and Exton, Pennsylvania. Their fulfillment centre is located in Coatesville, PA. When they first started in 1964, the Franklin Mint specialized in gold and silver commemorative rounds and medallions; however, over the years they expanded to selling other collectibles like dolls, figurines and plates. 

Franklin Mint contact information:

  • Address: 8 West 40th Street – 14th Floor, New York, NY 10018
  • Phone: 1-800-843-6468
  • Fax: 1-800-221-9633
Franklin Mint: Customer Feedback & Reviews

Customer reviews and Facebook comments for Franklin Mint are more negative than positive; overall, customer reviews and Facebook comments were about 70% negative and 30% positive. 

Positive customer reviews commented on:

  • Website is easy to use
  • Good quality merchandise
  • Good selection

Negative customer reviews commented on:

  • Excessive amounts of marketing emails and calls
  • Customers complained they did not receive merchandise
  • Very poor customer service
  • Poor packaging
  • Expensive

Some customer reviews were:

WARNING: Unless you want to be hounded by phone and email for the rest of your life, do not purchase anything from the Franklin Mint.

The Franklin Mint are a bunch of thieves. I ordered and paid in advance for a coin collection. I am supposed to get 4 new coins every year until complete. I have to call and raise hell with them every year to get my new coins. This is the 4th year in a row they have not sent my coins, and they will not respond to my emails at all.

I am unhappy with your customer service! I call and it automatically hangs up on me and says it is because you have high call volume. Next, I have not received my 2012 coins!!!

Franklin Mint is a horrible place to do business with and i would not recommend it to my worst enemy. ...

I actually had a very positive ordering experience with the franklin mint. Ordering online was easy, and I got my order within 10 days. I ordered a doll that came in great condition, and am happy with the purchase. 

Franklin Mint has excellent quality...

Franklin Mint: Business Credibility & Trustworthiness

Franklin Mint is not accredited with the Better Business Bureau, nor do they have a Better Business Bureau rating; however, they do have a Better Business Bureau page. Their BBB file was opened in 1999. Over the last three years, there has been zero complaints filed against with the Better Business Bureau.

Franklin Mint: Website Popularity & Google Ranking

Franklin Mint website popularity:

  • Franklin Mint has a worldwide Alexa traffic rating of 349,889 out of 30 million websites.
  • Franklin Mint has an American Alexa traffic rating of 70,973 
  • Franklin Mint has a Google pagerank of four out of ten.
  • The Franklin Mint site receives around 1,663 unique visitors daily, which account for 6,652 daily page views.
  • About 77% of the visitors to the Franklin Mint site are American.
Franklin Mint: Social Media Presence

Franklin Mint social media presence:

  • Franklin Mint can be followed on Facebook; they have 3,071 likes on Facebook and have 21 people talking about them. Franklin Mint usually updates their Facebook page several times a week.
  • Franklin Mint can be followed on Twitter; they have 3988 followers on Twitter and have posted 1736 tweets. Franklin Mint usually tweets several times a week
  • Franklin Mint offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Franklin Mint is on YouTube; they have uploaded 57 videos and have 101 subscribers
  • Franklin Mint has a blog customers can follow; they update their blog a couple of times a month.
Franklin Mint: Website Security & Safety

Franklin Mint uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Franklin Mint site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Franklin Mint: Pricing & Packages

Franklin Mint is a bit expensive. In a price comparison of three products, Franklin Mint was the same price on one item and was more expensive on two of the items than their leading online competitor was. 

The Promise of Freedom Eagle Sculpture by Ronald Van Ruyckevelt

  • Franklin Mint $295.00 
  • Leading competitor: $295.00

Hand-Painted Pirate Chess Set

  • Franklin Mint $159.00
  • Leading competitor: $79.95

1970 Chevrolet 454 Chevelle LS6 - Monaco Orange - 1:18 Scale

  • Franklin Mint $149.99
  • Leading competitor: $134.70
Franklin Mint: Shipping Rates & Policies

Franklin Mint shipping rates and policies:

  • Franklin Mint ships throughout the United States and to Canada. However, international customers can contact Franklin Mint at support@franklinmint.com as shipping may be able to be arranged.
  • Franklin Mint ships to APO/FPO addresses
  • Franklin Mint ships to PO boxes
  • Most orders are shipped within ten business days of the order being placed.

Shipping rates:

  • Standard shipping rates for Continental US addresses ranges from $5.95 - $24.95 depending on order total
  • Shipping to Alaska, Hawaii, and U.S. territories costs from $31.95 - $100 depending on order total.
Franklin Mint: Payment Methods Accepted

Franklin Mint accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Franklin Mint also accepts debit cards that bear the Visa, MasterCard, American Express and Discover logos. In addition, Franklin Mint also accepts checks and money orders via the mail; orders paid by check take 10-15 business days to process. Franklin Mint also offers  Easy Pay Instalment Billing on select items.

Franklin Mint: Returns, Refunds & Exchange Policy

Franklin Mint return/refund policy:

  • Franklin Mint offers a 30 day return policy; however, gold must be returned within seven days.
  • Customized or personalized items cannot be returned unless the product is defective in some way.
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
Franklin Mint: Product images & screenshots
Franklin Mint Coupons
Best Available Franklin Mint Coupon:
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